How to Set Up Email Autoresponders (Out of Office Replies) in cPanel Print

📨 How to Set Up Email Autoresponders (Out of Office Replies) in cPanel

Email autoresponders automatically send a prewritten reply when someone emails you — perfect for out-of-office notifications, support confirmations, or holiday responses.
You can set up autoresponders easily within your TK Internet Marketing cPanel email system.

🧠 Before You Begin

You’ll need:

• An active email account created in cPanel

• Access to your TK Internet Marketing Client Area

• The message you want to send automatically (e.g., “I’m currently out of the office until Monday.”)

💡 Autoresponders work even if you’re not logged into email, as long as your mailbox exists on the server.

🔐 Step 1: Log In to cPanel

1. Go to your Client Area:
   https://clients.tkinternetmarketing.com/clientarea.php

2. Select Services → My Services → View Details for your hosting plan.

3. Click Login to cPanel.

✉️ Step 2: Open the Autoresponder Tool

1. In cPanel, scroll down to the Email section.

2. Click Autoresponders.

3. You’ll see a list of any active autoresponders on your domain.

⚙️ Step 3: Create a New Autoresponder

1. Click Add Autoresponder.

2. Fill out the form:

   • Character Set: Leave as utf-8 (default).

   • Interval: Enter how many hours to wait before responding to the same sender again (e.g., “12” to prevent repeated replies).

   • Email: Enter the email address (e.g., info@yourdomain.com).

   • From: Your name or business name.

   • Subject: Example — “Out of Office” or “Thank You for Contacting Us.”

   • Body: Type your message (see example below).

   • Start / Stop: Choose when the autoresponder should begin and end (optional).

Example Message:

Hello,

Thank you for your message. I am currently out of the office and will return on Monday, March 10.  
If your matter is urgent, please contact our main support team at support@tkinternetmarketing.com.

Best regards,  
[Your Name]
TK Internet Marketing

3. Click Create / Modify to activate the autoresponder.

🕓 Step 4: Schedule Start and Stop Times (Optional)

To set an autoresponder in advance:

1. Check the Start and Stop date boxes.

2. Choose your start date and time (e.g., the day before your trip).

3. Choose your end date and time (e.g., when you return).

4. Click Create / Modify again to save the schedule.

💡 This is ideal for planned vacations or holidays so you don’t have to log in later to disable it.

🧩 Step 5: Edit or Delete an Autoresponder

1. Go back to Email → Autoresponders.

2. You’ll see a list of all current autoresponders.

3. Click Edit to make changes or Delete to remove one.

💡 You can set up multiple autoresponders for different addresses (e.g., info@, sales@, support@).

✅ Step 6: Test Your Autoresponder

1. Send a test email to the address you set up.

2. Within seconds, you should receive your automated reply.

3. Check that:

   • The subject and body appear correctly.

   • There are no formatting issues.

   • The message only sends once per sender (if an interval was set).

💬 Need Help?

If your autoresponder isn’t working or needs custom formatting (HTML or signatures), open a ticket at https://clients.tkinternetmarketing.com/clientarea.php under Email Support, or email support@tkinternetmarketing.com.

We can verify your settings and ensure the messages deliver properly.